# Privacy Policy for Journey Logistics LLC

**Effective Date: 20 February 2023**

**Journey Logistics LLC**
**Address:** 317 GEORGE STREET, SUITE 320, NEW BRUNSWICK, NJ 08901
**Email:** ops@journeylogistics.com
**Phone:** 848-565-8422
**Website:** journeylogistics.com (https://journeylogistics.com)

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Privacy Policy

Journey Logistics LLC (“Company,” “we,” “our,” or “us”) is a logistics company specializing in shipping and trucking services. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via SMS. By accessing our services, you agree to the practices described in this policy.

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1. Information We Collect

We may collect the following types of information:
– **Personal Information:** Name, phone number, email address, mailing address, and any other information you provide.
– **Communication Data:** SMS messages, emails, and call logs related to our services.
– **Technical Data:** IP addresses, browser type, and usage patterns when you visit our website.

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2. How We Use Your Information

We use the information collected to:
– Provide and improve our shipping and trucking services.
– Respond to inquiries and customer support requests.
– Send SMS notifications regarding shipments, billing, promotions, and other relevant updates.
– Comply with legal obligations and enforce our policies.

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3. SMS Terms & Conditions

1- SMS Consent

Communication
The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications

If you have consented to receive text messages from Journey Logistics LLC, you may receive messages related to the following:
– Shipment tracking updates
– Delivery notifications
– Billing inquiries
– Promotions or offers

**Example:** “Hello, this is Journey Logistics LLC. This is a friendly update on your shipment. Your package is scheduled for delivery on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency

Message frequency varies. Message and data rates may apply. See privacy policy at https://journeylogistics.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

**Example:** “This is Journey Logistics LLC. Message frequency may vary. You may receive up to 2 SMS messages per week.”

4- Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier’s pricing plan.

5- Opt-In Method

You may opt-in to receive SMS messages from Journey Logistics LLC by filling out a website form

6- Opt-Out Method

Reply “STOP” to any SMS message from Journey Logistics LLC to opt out. You may also contact us directly to be removed.

7- Help

If you are experiencing any issues, reply with the keyword “HELP” or contact us at [journeylogistics.com/contact](https://journeylogistics.com/contact).

8- Standard Messaging Disclosures

– Message and data rates may apply.
– You can opt out at any time by texting “STOP.”
– For assistance, text “HELP” or visit our [Privacy Policy](https://journeylogistics.com/privacy)
– Message frequency may vary.

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4. How We Share Your Information

Mobile Opt-In, SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes.

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5. Data Security

We implement security measures to protect your personal data. However, no system is entirely secure, and we cannot guarantee the absolute security of your information.

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6. Your Rights & Choices

You have the right to:
– Opt-out of SMS communications as described above.
– Request access to the personal data we hold about you.
– Request corrections or deletion of your personal information.

To exercise these rights, please contact us at ops@journeylogistics.com.

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7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings.

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8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor without parental consent, we will take steps to delete such information.

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9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date.

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10. Contact Us

For any questions or concerns, please contact us at **ops@journeylogistics.com** or call **848-565-8422**.

By using our services, you acknowledge that you have read and understood this Privacy Policy.